Weddings

Hadlow Manor Hotel is keenly aware of its duties and responsibilities to the environment.

We are committed to the following practices and principles:-

• Carrying out our business by the most environmentally and socially aware practices available
• Constant monitoring and updating of all practices
• The hotel is a 100% non smoking

CSR initiatives currently practiced:-

Waste limitation and management

• Ordering of all items is controlled to minimise waste
• Usage of lighting, heating, and air conditioning is constantly monitored to ensure resources are not wasted whilst not compromising comfort levels
• Low energy lamps are used wherever possible
• The new addition to the hotel of movement light sensors in public areas.
• The restaurant lighting is dimmable
• All radiators have thermostatic valves
• New boiler installation of condensing units to save oil
• Email communications are only printed where really necessary
• Electronic bookings are encouraged to reduce paper usage

Recycling

• Waste cardboard is separated and collected for recycling
• Bottles and glass are separated and collected for recycling
• Waste cooking oil is collected by a licensed contractor
•  Printer cartridges are recycled where possible for charity

Support for the local community

• Charitable donations/support are available for local good causes
• Local fresh produce suppliers are used wherever possible
• Local Lion club are supported with complimentary room hire for meetings and events
• The Hotel is mindful of the immediate neighbourhood in respect of noise and light pollution
• The Hotel is carefully and continually maintained to enhance the overall appearance of the locality

Directions

Directions to Hadlow Manor Hotel can be found through our ‘Where to find us page’ or you can ring our reception on 01732 851442 and speak to one of our reception team which will be more than happy to guide you to the hotel.

Arrival

At the front of Hadlow Manor Hotel near the Manor house door, there are 2 parking spaces reserved for blue badge holders. Our new reception walk way is designed on one level to make it easy access for all along with the disabled access level for use of our Garden Room.

Reception

Hadlow Manor Hotel new reception is located in the heart of the hotel. Our reception team will be happy to run through the services & facilities on offer at the hotel and offer you and your guests assistance with your luggage.

Public Areas

The Garden Room is located to the left of reception where breakfast is served and 'The Bar@Hadlow' is located next door to the garden room where dinner is served.

Bedrooms

The hotel has 29 rooms in total, 9 in the original manor house and 20 in the extension. We recommend any of the 8 rooms in extension for guests with walking difficulties, two of which have disabled access bathrooms.

Conference and Function Rooms

We have four conference rooms at the hotel. Two have internal steps but can be accessed from the Manor House door via a ramp. Please ask the staff at reception to assist.

Our Staff

Hadlow Manor staff are all trained to help customers to the best of their ability and will always be on hand to help whatever need is required so please ask when assistance is need to improve your stay at the hotel.

If you have any further questions then please do not hesitate to contact our Reception

Booking Policy

Our cancellation policy for single reservation is before 12pm on the day of arrival.

Should a reservation be cancelled after 12pm, a charge will be incurred if the room is not re-let.

For the cancellation of between 3 and 10 bedrooms, we require 5 working days notice.

Should a block of rooms be cancelled after this time period, a charge will be incurred for every room not re-let.

For the cancellation of more than 10 bedrooms, we require 10 working days notice, with the same cancellation charges to apply as before.

All cancellation charges will be at the full bedroom rate. All reservations must be guaranteed with a headed fax/letter or with a credit card. Reservations that are not guaranteed will be released by 12 noon on the day of arrival before re-letting.

In the event of a “no-show” of a guaranteed reservation, a charge will be incurred for the full bedroom.

Credit card details obtained at booking will act as a guarantee and be kept securely on file, should any further charges arise for damages, smoking or bar/restaurant dockets not put through, and the credit card holder will be liable for any further charges.

Offers

All rates advertised on the hotel website are strictly subject to availability and must be booked on-line. On occasions the hotel may have rooms available at a higher tariff on specific nights. Special offer rates may not be combined with any other offer or discount that Hadlow Manor may be promoting.

Offers that are advertised are also not applicable to any previous bookings.

Children

The hotel welcomes children to the hotel. We currently run a policy where no additional charge for children that are booked in advance to stay at the hotel will be incured.

We also offer any child under the age of 11 free continental breakfast.

Telephone Assistance

If you would like to receive personal assistance with your booking, our Reception is open from 7am to 11pm Monday to Sunday.

If you are looking to book a large party then please contact our events team – This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 01732 851 442

Parking

Hadlow Manor operates a free parking policy for guests and residents of the hotel. Please leave your car details at reception. Please note the hotel does not accept any responsibility for any loss or damage to the car whilst parked on the premises. Please note also that are car park is a non smoking facility as well.